FAQs

Frequently asked questions

A:

It’s easy – just place an order on our website and it will be delivered straight to your doorstep! Relieving you the effort of carrying it.

A:

We do not take orders over the phone. However, you may order directly from our mobile website on your smartphone.

A:
  • Credit/Debit Card
  • Paypal
A:

After your order is complete, you will receive an email order confirmation, which confirms your order number, name, item purchased and delivery address. You will then receive another email when your order has been dispatched from our warehouse.

A:

Kindly drop us an email at : enquiry@ausstore.com.sg for your delivery tracking details, our friendly Relations officer will be happy to help.

A:

Once shipment is out for delivery, it is impossible to recall back as we are using 3rd party delivery service. Kindly make sure that this item is what you want to purchase before doing the payment.

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